Number Port Out Processes and Inquiries

W Derek Chappell Jr.

Last Update 3 maanden geleden

Port Out Processes


Weekly, a DID Port Out Report will be sent to DC Tech with a list of DID(s) that may have ported away from your account the week before. This report tells DC Tech which numbers to port. 


It is advised the following the check list below when terminating a ported DID from the account.
1. Un-assign any devices, users, and/or routing connected to the DID from the PBX
2. Turn off all features on the DID
3. Remove routing method from the DID
4. Delete the DID


What are valid rejections for a port?

The valid rejection reasons are the same for all TNs and a rejection for non-payment is not allowed by the FCC. Here is the list of reject reasons that are accepted:

1) Address Mismatch
2) Customer Name Mismatch
3) Unauthorized Contact or Customer Signature
4) Inactive Telephone Number
5) All Data Mismatch

If you would like further information on the FCC, please feel free to review the link below:

https://www.fcc.gov/general/wireless-local-number-portability-wlnp

Was this article helpful?

0 out of 0 liked this article

Still need help? Message Us